Chrome v96 Issue
Dec 8, 14:46 PSTResolved - This incident has been resolved.Dec 7, 08:37 PSTUpdate - We are continuing to investigate this issue.Dec 6, 13:06 PSTInvestigating - Some customers have reported seeing the...
View ArticleRTMP Issue
Dec 30, 10:03 PSTResolved - This incident has been resolved.Dec 30, 09:09 PSTMonitoring - A fix has been implemented and the transcoders coming back online in all regions. We will monitor for a period...
View ArticleMagic Link Issue
Feb 9, 09:41 PSTResolved - This incident has been resolved.Feb 9, 09:33 PSTInvestigating - We're currently experiencing an issue that is preventing some people from accessing Crowdcast via a "magic...
View ArticleIncident Reported
Feb 24, 09:19 PSTResolved - This incident has been resolved.Feb 24, 09:16 PSTUpdate - We are continuing to work on a fix for this issue.Feb 24, 08:47 PSTIdentified - We've identified that we are...
View ArticleRegistration Issue
Apr 2, 05:30 PDTResolved - We were made aware of an issue in which some new attendees were unable to register for events. We quickly identified the cause and implemented a fix. The issue lasted 45...
View ArticleTemporary Disruption
Apr 6, 09:30 PDTResolved - We've added an extra layer of security to our servers which unintentionally blocked some events from going live. We quickly reversed our adjustments to repair the issue. The...
View ArticleIncident Reported
Apr 7, 17:06 PDTResolved - This incident has been resolved.Apr 7, 17:02 PDTInvestigating - We are investigating reports that Crowdcast is inaccessible. We are actively looking into this and will follow...
View ArticleCloudflare outage
Jun 20, 23:30 PDTResolved - Our third-party provider, Cloudflare, had an issue affecting some live broadcasts and recordings.This outage lasted approximately 50 minutes and is now resolved.
View ArticleCrowdcast Incident
Aug 15, 15:30 PDTResolved - Our engineering team was able to respond quickly and implement a fix. Crowdcast v1 is now working as expected. Thank you for your patience while we worked to resolve...
View ArticleHeroku Outage Affecting Crowdcast Access
Aug 23, 17:57 PDTResolved - This incident has been resolved. Please reach out to support@crowdcast.io with any questions.Aug 23, 17:10 PDTUpdate - We are continuing to monitor for updates and will...
View ArticleRTMP Issue
Dec 5, 08:10 PSTResolved - This incident has been resolved.Dec 5, 06:27 PSTIdentified - We are aware of an issue with Wowza/RTMP Studio affecting a number of regions. Hosts going live using RTMP Studio...
View ArticleDegraded Performance
Jan 24, 09:45 PSTResolved - This incident has been resolved.Jan 24, 09:17 PSTIdentified - Fixes are being implemented. We will confirm when everything is working as expected.Jan 24, 09:07...
View Articlev1 RTMP Studio is temporarily unavailable
Mar 15, 17:44 PDTResolved - v1 RTMP Studio is fully functional. Thank you for your patience. Please reach out to support@crowdcast.io with any questions.Mar 15, 11:52 PDTUpdate - We are continuing to...
View ArticleRecording & Streaming Servers - In Browser Sessions Issue
Apr 17, 05:08 PDTResolved - This incident has been resolved.Apr 17, 05:08 PDTUpdate - This issue has been resolved.Apr 17, 04:46 PDTInvestigating - We're experiencing issues that mean the ability to go...
View ArticleEmail Delivery Issue for v2 Related Event Emails
Jun 8, 14:32 PDTResolved - This incident has been resolved.Jun 8, 14:04 PDTIdentified - We are currently experiencing an issue with our email service provider, which is affecting the delivery of...
View ArticleEquis Server Issue
Jun 9, 07:13 PDTResolved - This incident has been resolved.Jun 9, 05:43 PDTIdentified - We're experiencing an issue with the servers that run v1 events. Broadcasts on v1 ONLY are affected, and sessions...
View ArticleService Disruption Notification
Jun 13, 14:07 PDTResolved - This incident has been resolved. Thank you for your patience and understanding during this challenging time.Jun 13, 13:42 PDTMonitoring - We are beginning to see a...
View Articlev1 RTMP Studio temporarily unavailable
Jun 29, 19:41 PDTResolved - This incident has been resolved.Jun 29, 19:32 PDTInvestigating - The RTMP Studio Engine is currently inoperable on Crowdcast v1. Our team is working to resolve the issue as...
View ArticleIncident Reported
Sep 27, 19:17 PDTResolved - We are still investigating the root cause of the issue, but events are now able to go live as expected.Sep 27, 18:47 PDTInvestigating - We are currently experiencing an...
View ArticleIncident Reported
Oct 16, 11:01 PDTResolved - This incident has been resolved. We will continue to monitor. Please reach out to support@crowdcast.io with any questions or concerns.Oct 16, 10:34 PDTIdentified - A fix is...
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